An Integrated Solution Is Just The Start

Every business has its own unique requirements and processes that others may not need. Add-ins for Connected Business allows for our users to do even more and target their business' special needs. We have developer partners that cater for creating specific features to maximize the power of Connected Business' integrated solution.

Telephone Integration

The Connected Business Telephone Integration Package allows customers to enhance their experience of Connected Business and also to improve their customers experience. The telephone integrates with the Connected Business database of phone numbers and will display the customer’s name and details when they phone in by poppingan interactive information screen. This allows staff to know who they are talking to and account information without a long Iist of qualifying questions.

The ability to ring a customer/supplier with a click also reduces errors and increases staff performance.  CaII tracking and analysis can also be achieved using the software.

  • Fully Integrated with Connected Business
  • Analogue or TAPI integration
  • DiaI  out from Connected Business from Customers, Suppliers, Contacts, Leads, and Prospects
  • Track your incoming and outgoing telephone calls {number of calls, call duration, call notes, etc.)
  • Know immediately who's calling when you pickup the phone,outstandingbalances,etc.
  • Review all your calls on one screen. Sort by Date, Customer, Call Direction,etc.
  • Export to file as required
  • Match calls to your database after adding numbers to contacts
  • Enter comments in withheld numbers and allocate to customer as required

Manufacturing Resource Planning (MRP)

The Connected Business MRP Package allows customers who use Connected Business to produce Works Orders and manage the building of products from the Sales Order,  through Assemblies,Sub-Assemblies, Items, Labor, Completion and Dispatch.

  • Uses all the ERP Benefits  & Features of Connected Business
  • Simple,yet Comprehensive
  • Caters for Assemblies with multiple Sub-Assemblies and numerous products
  • Can create Works Order direct from the Sales Order
  • Color highlighting of items not in stock
  • Flexibility to allocate Stock or move stock to WIP Warehouse
  • Flexible Reporting using Connected Business Report Writer & Views
  • Assign stock to Days,Select Sequencing and Multiple Production Lines
  • View Unassigned Works Orders
  • Easily find where a particular product is used
  • Ability to Reverse Allocations or Stock Assigned to WIP Warehouse
  • Adaptable and Flexible
  • Preferences Options for more Flexibility


Search Engine Optimise (SEO) your Website and make sure potential customers come to your eCommerce Site for your products.

The most important part of an eCommerce system is the ability for customers to find your site and the right page. Expensive ways to ensure this are Pay Per Click (PPC} or through online advertising, the inexpensive and best way is to ensure good Search Engine Optimisation SEO.

Every page withinyour website in Connected Business has the ability to contain parts of the SEO alograthim including Page Title,Keywords and Page Description. Enteringthis into the correct fields could potentially take days or even weeks. The new Automatic SEQ toolintelliSEO actually populates allof these sections in minutes by takingthe information from the Item descriptions,Categories,Manufacturers etc to help build the overall Optimisation.It can be run at any time should a product description change or a new product is added.

  • Fully Integrated with Connected Business
  • Automatically SEO products, Categories,Departments & Manufacturers
  • Prefix & Suffix all pages withpreferred information
  • Apply SEO to all products or just to new products
  • Compose Page Title, Meta Keywords, Description,  Image Alt Text & No Scripts

SMS Integration

The SMS plugin can be used with many gateways and can be easily amended to include any other API's to send SMS messages to customers, contacts, leads, prospects and suppliers. We can create messages that can include information from views in Connected Business like Customer  Balance, Address,Telephone Number, Receipt Amount and Transaction Date etc.

Messages can be sent in bulk or individually depending on selection. For example, send a Thank You to everyone who paid their balance today who has a mobile number. Specific requirements can also be included by our team of programmers if required.

  • Definable message templates
  • Send messages out from our target lists.
  • Keep track of all messages sent to all the relevant contacts.
  • Send SMS over the internet so no hardware is required.
  • Returned texts can be stored in a file so they can be responded to as required.

Trade Counter

The Trade Counter Plugin for Connected Business is a robust smart integration front end EPOS best suited to businesses that are supplying products to the trade and where discretion is allowed to the sales assistants to view cost,amend margin by amounts or percentage,and change inclusive of Vat prices. It has been used by Building Suppliers, Tyre Companies etc for their EPOS Solution.

  • EPOS
  • Discounts / Inclusive / Exclusive Pricing
  • Customer Special Pricing
  • Customer Histories / RecentSales / Pay off Accounts
  • Fully integrated with Connected Business
  • Stock
  • Reporting
  • Back office functionality
  • Touch screen
  • Receipt printer
  • Barcode scanner
  • Till drawer
  • Swipe cards
  • Pole displays

Product Checker

Save yourself hours of time and the embarrassment of customers telling you about things that are missing, or what cannot be found on your ecommerce site.
Reduce the likelihood of missing sales because of lack of care.
Product Checker is designed to make missing information easier to spot and correct, all from one screen with ability to Filter, Sort and Edit.

It is very easy for busy individuals to miss vital information on a product, category or images etc. Product Checker shows all of the products in one screen with all of the relevant information. It allows one click access straight into the products to make edits or additions.

Batch Receipts Direct Debits

The Batch Receipts / DD Plugin allows customers to program repetitive customer payments. It caters for either run payments or direct debit payments, for set amounts or the due amounts according to customer credit terms.
The plugin will post the receipts which can be varied and may also create an EDI file for banks to be uploaded.
Unlimited templates can be created to cater for Runs, Weekly DD's, and Monthly DD's etc.

Connected Business Advanced Serial Number Tracking

Connected Business Advanced Serial Tracking plugin allows connected business application users to manage serialized inventory tracking with advanced manufacturer serial number tracking

We automate the process of being able to track all your serial inventory from purchasing to sales so you can avoid costly mistake while doing returns, refunds or warranty of the product. 

Advanced serial tracking offers following features

  • Full integrated serial number tracking within Connected Business
  • Inventory management of serialized inventory
  • Recieve goods and allocate serial numbers
  • Search your inventory by serial numbers history

Find Serial

Quickly search and locate based on serial number, you can additional search on inventory item code to locate an item. Recieve serialized inventory and update your stock during purchase reciept process.

Sales Invoice

Selling made easy, it let's you pick and choose specific serialized inventory item during allocation.

Serial Tracking

Serial number history is kept track of when the item was purchased, to whom it was sold and what products are in stock, a clear way to identify and track all your inventory.

Serial Number Tracking Benefits

  • Track all your Serialized Inventory from Purchase to Sale
  • Ability to look up by Manufacturer Serial number
  • Example – Trailers VIN #, Hard Disk Serial # and many more items
  • Sell serialized inventory items with easy
  • No setup required, just CB plugin
  • Track all emails, phone calls, notes, tasks and activities with customers and vendors all across the application.
  • Updates all your Accounting and Inventory entries including Debit and Credit memo’s
  • Reduce paper work, improves productivity